Privacy Policy

Velvet Coaching and Consulting (VCC) (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, use our services, or interact with us.

We comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), the General Data Protection Regulation (GDPR), and industry standards related to Google Analytics and Google AdSense.

1. Information We Collect

We collect the following categories of information:

a) Information You Provide Directly

  • Name, email address, phone number, company name, and professional details

  • Payment and billing information (when applicable)

  • Information submitted via contact forms, bookings, or newsletter subscriptions

b) Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address, browser type, device identifiers, operating system

  • Pages visited, time spent on site, referring URLs

  • Cookies and tracking technologies through Google Analytics and Google AdSense

c) Sensitive Information

We do not intentionally collect sensitive personal data unless it is necessary for a specific service (e.g., compliance training or notary services) and with your explicit consent.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, manage, and improve our coaching, consulting, and training services

  • To communicate with you about appointments, updates, and resources

  • To personalize your experience on our website and tailor services to your needs

  • For analytics and advertising purposes (via Google Analytics and Google AdSense)

  • To comply with legal obligations (e.g., tax, regulatory, notary requirements)

  • To protect against fraud, misuse, or unauthorized access

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or UK, we process your data based on:

  • Consent – when you opt into communications or cookies

  • Contractual necessity – to deliver the services you requested

  • Legal obligation – to comply with applicable laws

  • Legitimate interests – to improve our services, marketing, and customer support

4. Cookies and Tracking Technologies

We may use cookies, pixels, and tracking technologies for analytics and advertising. Specifically:

  • Google Analytics helps us understand website traffic and user behavior

  • Google AdSense may display ads tailored to your interests

You may disable cookies through your browser settings or opt out of personalized ads via Google Ads Settings.

5. Sharing of Information

We do not sell personal information. We may share information with:

  • Service Providers: Payment processors, IT support, marketing platforms

  • Advertising & Analytics Partners: Such as Google Analytics and Google AdSense

  • Legal & Compliance Authorities: When required by law or to protect our rights

  • Business Transfers: If VCC is involved in a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

7. Your Rights

Under GDPR (EEA/UK residents)

You have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to data processing

  • Data portability (receive a copy in a structured format)

  • Withdraw consent at any time

Under CCPA/CPRA (California residents)

You have the right to:

  • Know what personal information we collect, use, disclose, or sell

  • Request deletion of your personal information

  • Opt out of the sale or sharing of personal data (we do not sell personal data)

  • Non-discrimination for exercising privacy rights

To exercise your rights, contact us at connect@vccgroupservices.com or call 508-233-3304.

8. Children’s Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect their personal data.

9. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

If you are outside the United States, please note your information may be transferred, stored, and processed in the U.S. where data protection laws may differ. We ensure appropriate safeguards are in place for international transfers.

11. Updates to this Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect changes. Continued use of our services after updates constitutes acceptance.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Velvet Coaching and Consulting (VCC)
 Email: connect@vccgroupservices.com
 Phone: 508-233-3304
 Website: www.vccgroupservices.com